Labs
From Data Signals to Action: Salesforce Data Anomaly Detection With the rise in AI usage, businesses are constantly seeking innovative ways to extract valuable insights from their data. Organizations leveraging Salesforce, in particular, can unlock powerful intelligence through advanced analytics leveraging all their historical data through data platforms like GRAX Data Lakehouse. One of the … Continued
Blog Posts
How customer support reports can improve your team’s performance and customer loyalty Customer service is something everyone can relate to personally. It’s safe to say we’ve all had poor experiences that left us frustrated and wanting to ditch the vendor. Hopefully, we’ve all had positive experiences, where representatives responded instantly, understood our issues, and resolved … Continued
Blog Posts
Best practices for boosting revenue and reducing churn The old adage, “If you build it they will come,” couldn’t be more wrong. Having a good product isn’t enough to attract or retain customers. You also need to deliver a great customer experience. Consider this: 49% of consumers abandoned a brand they were loyal to in … Continued
Labs
Transform Your Salesforce Reporting and Elevate Your Sales Data Analysis with GRAX for Excel Summary Facing the challenge of building comprehensive Salesforce reports? GRAX for Excel is here to bridge the gap between Salesforce data and Microsoft Excel, making it simpler than ever for sales teams to analyze and report on their sales pipeline with … Continued
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