Enable customer 360° and ensure FINRA/WORM compliance
We’re helping a leading fintech company safeguard its Salesforce data with a secure, compliant backup and archive solution, ensuring uninterrupted operations while maintaining long-term access to historical data for regulatory audits, risk analysis, and enhanced customer insights.
Supported systems:
Optimize Salesforce performance and meet SEC & FINRA compliance
A leading capital exchange market relies on GRAX to securely back up and retain critical Salesforce data, ensuring compliance with financial regulations, maintaining business continuity, and leveraging historical insights for better decision-making.
Supported systems:
Ensure Customer 360 and CPRA Compliance
GRAX provided them with a comprehensive solution for Salesforce data management. It enables secure collection and retention, precise CPRA-compliant purge and deletion, and data streaming into their Customer 360 data lake for advanced analytics with PowerBI.
Supported systems:
The best way to bring your SaaS data into compliance
FDA: Part 11
“implement controls, including audit trails… for software and systems involved in processing electronic data”
SEC: Risk alert
“Implement targeted policies and procedures to ensure ongoing monitoring of cloud-based platforms”
BASEL II
“Data backups, archiving, retrieval and restoration with 3-7 years of all data history”
GDPR: Article 30
“Records of processing activities must be maintained… and be made available to the supervisory authority on request.”
PCI DSS: Sec 10.3.x
“Implement automated audit trails… access to all audit trails; creation and deletion of system-level objects”
AICPA SOC
“Audit trails providing sufficient context (who, what, when, where, how) to allow for a rapid and accurate response.”
SOX Act: Sec 302, 404 & 409
“…outline how to create, modify and maintain accounting systcomputerems, including programs handling any financial data”
FISMA
“Require continuous monitoring activities”
PIPEDA: Principle 6 – Accuracy
“Keep personal information as accurate, complete and up to date as necessary… record the date when the personal information was obtained or updated.”
EU GMP – Annex 11 Sec. 9
“…the creation of a record of all GMP-relevant changes and deletions (a system generated “audit trail”)”
CCPA PWC
“…data inventory and mapping of in-scope personal data and instances of “selling” data”
FINRA
“Various policies and procedures protecting against unauthorized access to or use of customer records or information.”
Gramm-Leach-Bliley Act
“…safeguard sensitive data; know where sensitive customer information is stored and store it securely”
Ensure Compliance, Security & Uninterrupted Access to Your Salesforce Data
Meet stringent financial regulations by capturing and restoring up to every single change in your data, metadata and attachments in Sales, Service, Finance cloud and others. Take full ownership and control of your sensitive financial data by storing it in your organization’s cloud while still retaining full access to it in production applications.
Regulatory Compliance & Audit Readiness
Ensure compliance with financial regulations (e.g., SEC 17a-4, SOX, GDPR, and FINRA) by maintaining immutable data records with full audit trails.
Secure, Continuous Data Backup
Automatically capture Salesforce data and files to protect against accidental deletions, technology issues, and cyber threats.
Data Access & Retention
Maintain control and access to sensitive customer and transaction data to support fraud detection and dispute resolution, while meeting strict data retention and purge policies.
Business Continuity
Rapidly and granularly restore lost Salesforce data to ensure uninterrupted operations, reducing downtime and minimizing risk.
Advanced Data Security
Bring your Salesforce data under your organization’s security umbrella with access controls and Bring Your Own Cloud (BYOC) storage options.
Leverage History for Insights
Use Salesforce data for trend analysis, pattern detection, and AI-driven decision-making.
Leverage Historical Data to Drive Financial Services Innovation
Unlock long-term customer insights, improve fraud prevention and detection, and optimize forecasting through advanced analytics and dataOps.
Improve Loan and Credit Risk Models
Use historical transaction data to refine loan approvals and fraud detection.
Streamline Insurance Underwriting & Claims
Analyze past policies, claims, and interactions to enhance risk assessments and detect fraud earlier.
Enhance Wealth Management Strategies
Refine investment recommendations by leveraging historical portfolios.
Enable Operational Compliance
Immutable records and comprehensive audit trails to easily meet SEC, FINRA, and GDPR compliance.
Accelerate Customer Service Excellence
Leverage past customer interactions to provide fast, best-in-class service at every touchpoint.
Personalized Financial Offerings
Use historical customer engagement data to tailor product offerings.
Detect Fraud Faster
Identify anomalies in transaction patterns to prevent fraud.
Optimized Cash Flow Forecasting
Analyze past cash flow to improve liquidity management.
Supporting mission-critical Financial Services applications
Customers include:
- Insurance
- Wealth Management
- Asset Management
- Banking
- FinTech Organizations
- Payment Processors
