Protect, Manage, and Reuse Your Salesforce Data

GRAX is all of the above. Some customers use GRAX to backup and audit all changes in their SaaS application data. Other customers use it to enrich 360-degree views of customer records across all systems and to identify new revenue opportunities.

GRAX is clicks, not code. Once installed, everything can be done through the user interface.

GRAX runs in your organization’s infrastructure, with the GRAX application running in your cloud compute and storage environment (AWS, Azure, GCP, Terraform, & others). With GRAX, your data never leaves an environment (compute and storage) that you do not own.

As of September 2021, GRAX is part of the AWS Partner Network as an ISV Accelerate Partner. GRAX is also available in the AWS Marketplace.

As of August 2020, GRAX is a certified Salesforce ISV (Independent Software Vendor) in the AppExchange. From 2018-2020, GRAX was a Heroku Application (Heroku is a Salesforce company).

GRAX understands the importance of your organization being GDPR compliant. With the GRAX ‘Right to be Forgotten’ functionality, you have the ability to delete forever so that you can remain GDPR compliant. For more info: https://documentation.grax.io/docs/grax-right-to-be-forgotten.

GRAX understands the importance of your organization being CCPA compliant. With the GRAX ‘Right to be Forgotten’ functionality, you have the ability to delete forever so that you can remain CCPA compliant. For more info: https://documentation.grax.io/docs/grax-right-to-be-forgotten.

Yes. GRAX can support up to hourly backup jobs on all data objects. Please get in touch for more info.

Yes. GRAX can ingest external data sources and expose them to any endpoint system.

GRAX is designed to work anywhere you like, such as AWS, Azure, GCP, and more! Contact sales@grax.com for more info.

Yes. GRAX data can be exposed in the data warehouse tool of your choice, including Snowflake and Amazon Redshift.

GRAX exposes all data stored in your infrastructure directly in the application interface (i.e. Salesforce), giving you the ability to view all backup and archive data alongside “live” application data using the GRAX Time Machine.

GRAX works with Salesforce Sales Cloud, Service Cloud, Salesforce Reporting, and supports Commerce Cloud data.

GRAX History Stream makes your historical Salesforce data available anywhere Parquet is supported, such as Amazon QuickSight, PowerBI by Azure, Snowflake, Amazon SageMaker, Google BigQuery, and others.

GRAX is priced per org – this is significantly more cost-effective than alternative solutions that price by the user, particularly for medium-sized and enterprise organizations. If you are looking for a free backup and recovery solution for Salesforce, GRAX Lite is available for your use.

GRAX has an immediate impact on regulatory compliance and business growth. The same audit trail of every single change in your data that meets regulatory and business continuity needs is used to reduce data storage costs, identify multi-org cross-selling opportunities, accelerate time-to-value on business mergers and consolidations and enrich company-wide analytics and data lake strategies.

Schedule a live demo with our team by clicking Get started in the upper right-hand corner of this page. GRAX’s team of experts will put together a tailored demo of our Salesforce Data Lifecycle Management solution to show you how our platform can help you protect your data and its value.

Yes, GRAX offers a free 7-day trial, visit https://www.grax.com/trial/ to get started.

You can test drive GRAX in our demo org with test data by visiting our Salesforce AppExchange listing and clicking ‘Test Drive’.

To submit a quote request or proposal request, simply contact us by clicking Get started in the upper right-hand corner of this page.

GRAX support is available from 9am – 5pm, 5 days a week (Monday – Friday, excluding major holidays). For more information on our support policy: https://www.grax.com/support/#support-policy.

GRAX offers email support. You can reach our technical support team at https://www.grax.com/help/.

Nonstandard Deployments of GRAX are available as an add-on to the Enterprise Plan if needed. Organizations who choose to use nonstandard deployments are 100% responsible for template customizations using GRAX Binary and reference templates, as well as ongoing self-management of the environment and GRAX Application. Visit our documentation site for more info.

For information on SLAs, please see our support policy: https://www.grax.com/support/#support-policy.