Salesforce Backup & Restore

GRAX can offer backup and restore automation tools for multiple Salesforce environments, including sandbox instances, production instances, and so on. It helps maintain the same level of data protection measures in the entire Salesforce ecosystem while also making it possible to set up separate retention rule sets with archive for individual environments.

GRAX provides continuous backup capabilities with the highest frequency possible, with the ability to backup SFDC more frequently than an hourly basis. High-frequency backups are also an option that might be necessary in certain situations and environments. Metadata backup schedules can also be adjusted per your requirements.

GRAX supports backup and recovery operations for multiple data types: standard objects, metadata (backup only), attachments, custom objects, and Chatter feeds across Sales Cloud, Service Cloud, Marketing Cloud, Industry Clouds, Commerce Clouds, Salesforce Platform, and custom clouds. Support for bulk (hierarchy) restoration and selective (granular) restoration is also available, making it possible to recover information at the field, object, or record level.

Data consistency is assured by capturing not only data and metadata but also all of the dependencies and relationships between objects. By backing up Salesforce continuously, you can rest assured that your data is captured with the highest Recovery Point Objective (RPO). Additionally, GRAX can manage failed backup attempts in two ways: automatically retry them or log the entire process for further investigation of the issue.

Enterprise-grade encryption techniques for data in transit and at rest is how GRAX protects your Salesforce data. A role-based access control system is used to control access to backups, reinforced by detailed logging of all backup activities, creating a comprehensive data protection environment with multiple recovery options.

GRAX offers a comprehensive dashboard for monitoring multiple parameters related to Salesforce data protection – including backup status, operation success rates, total storage usage, and so on. A flexible notification system makes it possible to set up custom alerts for important events such as user permissions issues, and a detailed audit log can assist in multiple situations, including for troubleshooting.

With GRAX’s data ownership capabilities, you are able to specify the location of the backups (cloud and region), if there are any data residency requirements. Multiple deployment options are also available for end users in several regions, including a selection of cloud providers, simplifying the compliance process for companies.

GRAX optimizes storage costs by compressing and deduplicating data through a background compaction process. Initial backups use minimal compression for speed, and over time, data is further compacted into optimized blobs, with redundant copies deleted after 14 days. This continuous process keeps storage efficient and cost-effective as your data grows.

GRAX simplifies backup and restoration processes for large data volumes with no impact on the performance of SFDC instances. Additionally, the option to perform incremental Salesforce backups tends to reduce storage consumption rates.

Most universal backup tools lack the capabilities that make Salesforce backup and recovery processes truly valuable, such as the ability to preserve metadata and store data relationships. GRAX as an independent Salesforce backup solution, on the other hand, works natively with Salesforce and all of its unique characteristics, such as data model, API limitations, and other factors that are kept in mind to provide fast and reliable backups with convenient restorations when it matters the most.