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70% of customers stopped doing business with a vendor because of a poor customer service experience. And it takes 12 positive customer experiences to make up for one negative experience.

Did you know 49% of customers ditched a brand over poor customer experience and most companies had no clue they were going to churn?

Would it surprise you to learn that 44% of executives say their organization does a poor job of managing their sales pipeline? Or that only 28% of sales reps expect to meet their annual quota?

See how GRAX can help you maximize value on your Salesforce investment with our Salesforce Data Lifecycle Management solution – from backup through reuse to archival.

Protect yourself from data loss with automated backups and fast recovery tools

Easily access and act on backed-up and archived data in the Salesforce interface

Innovate faster without fear by quickly seeding Salesforce data for testing and dev

Activate your data for AI/ML and analytics to catalyze data-driven decision-making

Optimize Salesforce performance, cut storage costs, and ensure compliance

Own your Salesforce data, automate compliance, and fuel fraud and risk models, all in your cloud

Own your patient data, stay HIPAA-compliant, and fuel AI innovation, all in your cloud

Protect your IP, scale IoT without limits, and optimize supply chains, all in your cloud

Secure your IP, survive M&A, and turn Salesforce history into active AI intelligence

Backed up 10.2TB of Service Cloud data into AWS while enabling analytics.

Gained hourly backups and scalable per-org pricing ahead of rapid expansion.

Protected sensitive JustOn financial data in AWS with fast Azure Template deployment.

Protected 2,500GB in Azure while maintaining GDPR compliance and chain of custody.

Formalized a Salesforce backup strategy in AWS with GDPR Right to be Forgotten support.

Unified backup, archival, and reuse across three Salesforce orgs into AWS.

Automated hourly backups into AWS to meet NDPR compliance and reduce schema drift.

Secured 1.13TB in Azure with 24/7 historical data access inside Salesforce.

Replicates 18TB+ across 14 orgs to Azure for compliance, security, and analytics.

Protected 9.5TB in AWS to meet CPRA retention policies across two Salesforce orgs.

Formalized a 25-year archive strategy with data reuse via QuickSight and SageMaker.

Backed up Sales, Service, and Marketing Cloud data to Azure with full GDPR support.

Backed up 205M Big Object records in AWS while optimizing a near-full storage org.

Protected Commerce Cloud data in GCP and streamed CRM data into BigQuery for BI.

Protected Commerce Cloud data in GCP and streamed CRM data into BigQuery for BI.