GRAX Customer Pilot Program
Stay Tuned for Something New!
Coming soon…
PROD/ENG @ WORK
GRAX Labs
Welcome to GRAX Labs! It’s here that you’ll find the latest resources on new features and functionality that our GRAX engineers and product teams are working hard on. Check out the videos below to see potential, pilot, and newly GA features in action.
How to Get GRAX Support
Watch this video to see how you can easily demonstrate, record, and get GRAX support via the GRAX Application.
How to Mass Restore Salesforce Hierarchical Data
In this video, you’ll see how quickly you can restore hierarchical Salesforce data as well as check out the new field override feature.
Extended Tour: Getting Around the Next Gen GRAX
This deep dive covers GRAX Search, Point-in-Time Restore, GRAX Data Lake / Lakehouse, Settings, Auto-Backups, and more found within this next generation of GRAX.
Setting up the GRAX Data Viewer
Check out how easy it is to get started with the newest feature of GRAX Time Machine
Deep Dive: GRAX Data Viewer Configurations
Watch this video to learn about each of the GRAX Data Viewer Configurations available to your organization.
Viewing Salesforce Data the GRAX Data Viewer
See how you can view your backed up, archived, and deleted Salesforce data in the GRAX Data Viewer
First Look: GRAX Search
Providing Salesforce admins and end-users the ability to easily search through their historical data inside of the GRAX’s enhanced UI
Viewing Salesforce Data in GRAX
Watch this video to learn how you can easily view your historical Salesforce data that’s stored in your cloud environment of choice
First Look: GRAX Dashboard & Execution Tabs
Watch this video to learn how you can easily view all of your Salesforce data backup and archive jobs in the GRAX Dashboard & Execution tabs
Restoring Salesforce Records
Restoring Salesforce records with GRAX is just as easy as just a few simple clicks. Watch this video to see it in action.
Configure Salesforce Objects for GRAX Data Lake / Lakehouse
Watch this video to see how easy it is to configure salesforce objects for GRAX Data Lake / Lakehouse in order to gain better business outcomes.
Quick Tour: GRAX UI
This tour gives you a quick look into GRAX Search, Point-in-Time Restore, GRAX Data Lake / Lakehouse, and Settings tabs found in the next generation of GRAX
Frequently asked questions
General
What is the GRAX Pilot Program?
The GRAX Customer Pilot Program lets you try out pilot features and functionalities. Any usability feedback you provide helps us make GRAX products even better. Please note that since these are pilot features, they have not yet been commercially released by GRAX, and it may contain errors or inaccuracies and may not function as well as commercially released features.
How do I join the program?
To get started, submit a support ticket for consideration.
Who can participate in the pilot program?
GRAX is always looking for organizations interested in test-driving our latest innovations. Programs are generally open to our entire customer base. To find out if you qualify for the latest pilot program, submit a support ticket to get started.
How can I provide my feedback?
During the pilot program, you will need to submit feedback with a support ticket.
Is it really free to test-drive new features?
The product features in the pilot program will be available to you at no additional cost as long as you remain active in the GRAX Customer Pilot Program for the duration of the pilot.
Is there any compensation if I choose to participate?
This program is voluntary, and there is no compensation for your participation.
Is the pilot program confidential?
Yes, the GRAX Customer Pilot Program contains confidential information. We ask that you do not disclose any information to press or share any unapproved blog posts, screenshots, tweets, or publicly post anywhere about the pilot program’s product features unless directed to. For more information, please refer to our Customer Pilot Program NDA or contact marketing@grax.com with additional questions.
How may I be included in marketing materials?
GRAX may refer to the fact that you are a customer of GRAX on GRAX’s customer lists, advertising and marketing materials, in press releases, customer case studies, presentations, and on our website. For more information, please refer to our Customer Pilot Program NDA or contact marketing@grax.com with additional questions.
How do I opt out of the GRAX Customer Pilot Program?
To leave our pilot program, please submit a support ticket for assistance in unenrolling.
Where can I find more information?
Please visit see refer to our Customer Pilot Program NDA for additional information.
Past Pilot Program: GRAX History Stream
Which tools will be supported for the pilot program?
GRAX will support Tableau CRM or RedShift during the pilot program.
What is included in the dashboard?
For dashboards, GRAX will help you build a dashboard with up to three (3) widgets using your account on Tableau CRM or RedShift.
What about support for this program?
GRAX will offer Premium Onboarding at no additional cost to you. Our team of experts will support you in building one (1) initial dashboard or report in Tableau CRM or RedShift. You will be responsible for ongoing maintenance of the report or dashboard once the product is generally available. However, we will continue to provide you access to GRAX History Stream at no charge after the commercial release as long as you remain part of the GRAX Customer Pilot Program.
Have more questions? Get in touch.
