Backup · History · Memory
Complete operational history across every platform
GRAX preserves every version of every record from Salesforce, Veeva, ServiceNow, and Dynamics in your own cloud, so you can recover lost data, prove compliance, and fuel analytics and AI in Snowflake, Databricks, and BigQuery.
Get to know
What does GRAX do?
GRAX replicates your SaaS app data into your own cloud and turns your full history into accurate, traceable context for your AI.
Give enterprise AI the context it can’t see
AI agents only see your data as it looks today. GRAX captures every change to every record and keeps it in your own cloud, so your models and agents act with full historical context, not just a snapshot.
The Old Way
The New Way
Single Vendor Dependency
- Vendor lock-in and single point of failure
- Limited control over your critical business data
Eliminate vendor risk
- Own your data in your cloud (BYOC) or on-prem
- 24/7 data access and control
Stale snapshots only
- Current data limits accurate insights
- Missing comprehensive context for decisions
Complete, historical access
- Every version of every record available
- Complete CRM context powers smarter AI models
Scheduled data extractions miss changes
- ETL processes capture fractions of updates
- Same-day insights remain out of reach
Continuous data replication
- Automated, high-frequency data capture
- Same-day availability for any analytics tool
Complex deployment & maintenance
- Manual data engineering requires specialized teams
- Reliance on manual exports breaks enterprise data warehouse flows
One-click deployment
- Deploy in minutes, not months
- Seamless data access for your data warehouse
Misaligned with enterprise strategy
- Doesn’t fit existing cloud and data lake architectures
- Creates data silos outside your unified strategy
Enterprise-aligned strategy
- Fits your existing cloud and data lake architectures
- Aligns with your enterprise-wide data strategy
Fear of data loss limits innovation
- Backup is just an insurance policy with no way to reuse data
- Risk-averse culture slows business growth
Innovate without fear
- Point-in-time restore enables bold experimentation
- Roll back any change to maintain business resilience
AI-starved systems
- Analytics tools can’t access comprehensive CRM context
- Limited training data restricts AI performance
AI-ready data activation
- Customer 360 data lakehouse built on your infrastructure
- Supercharge agents with comprehensive training sets
Data ownership is a basic right.
That’s why with GRAX, you always own 100% of your data.
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Why GRAX?
Unlike vendor-hosted backup, GRAX stores your data history in your own AWS, Azure or GCP account, so you always own and control it.
Complete
Every version of every record, captured continuously. Never a snapshot, never a gap.
Yours
Zero-copy, resident in your own AWS, Azure, or GCP account. Not GRAX’s, not anyone else’s.
Verifiable
Real SQL against your lake via MCP tool-calling. An answer you can check, not just trust.
How do you undo a bad change in Salesforce?
Get the most powerful “UNDO” button ever made so you can move quickly and confidently.
Explore GRAX Backup & Restore- Maximize resilience & audit-readiness
- Regain ownership & control of your SaaS application data, including Salesforce, Veeva, ServiceNow, Dynamics, and more
- “UNDO” complex operations like merges and overwrites
- Analyze and use all backup and archived Saas app data
Real Reviews, Real Results
See all reviews
Backups and Archiving for Salesforce
We are using GRAX for our Backup and Archiving solution. And would give it 5 stars because of its many features and functionality that are essential to our business. The support staff has been very responsive and knowledgeable and great to work with.
Steve Smith
Administrator
Extremely Secure and Flexible Backup and Archiving Solution
Grax is a full-fledged backup tool that makes sure you never lose the ownership of your data. Actually, it is much more than just that. In addition to audit, sandbox seeding and analytics, there are several other useful features available to you. It’s great to see how Grax responds to customer demand and adds new Grax features, this product is really alive. I would also like to mention all the dedicated and enthusiastic people working at Grax, they really care about the customers. I recommend Grax not only for the great features but also for the great partnership and support you get when choosing this tool.
Matthias Ulrich
Manager
Great team to work with, and easy to set up
Working with our GRAX team is such a good experience. They are extremely helpful and walk you through step by step on your organizations timeline. They ensure that things are working as expected, and will even help onboard future colleagues. The tool is also very easy to use, particularly in the restore functionality.
Frances Olesen
Senior Salesforce Solution Architect
Best Team and Platform In the Space
GRAX offers the best product and support team in the Salesforce data backup, archive, restore space – and it isn't even close. The product is elegant and truly enterprise grade, capable of managing near limitless volumes of data and hosting it in the environment that works best for the customer. The team is the best in the business – extremely knowledgeable, reliable, and always available. I strongly recommend GRAX for organizations that are serious about owning and generating value from their Salesforce data.
David Gordon
Great team and great product
Taking a moment to acknowledge our partners at Grax. We have worked together for the past 2 years to grow our customers understanding of their historical data and how best to understand their data ownership with Grax. With an amazing team of experts in this field, the sky is the limit for Grax and we hope to continue our partnership for many years to come in the UKI & EMEA markets.
Shane Byrne
CEO
Easy to use and set up
GRAX offers a wide range of tools and capabilities that go beyond your other typical data backup and archive tools. We have had the app installed for some time now, without any issues and the support from the Grax team ensured we had a very successful installation of the Product in our Orgs, leaving us with a complete sense of peace in knowing that our data is backed up and secure. Thank you Grax team. Highly recommend this tools to others seeking a low time to the market data recovery solution with Salesforce.
Prashant Patel
Excellent Support..!!
The GRAX app is extremely simple to install and activate the backup process We have been using GRAX to back up business-critical objects using Heroku and AWS on one-time/Incremental backups without any issues. Also, data restore is simple and works without any problem and a very friendly user interface to set up the schedule Jobs. Finally, the end to end setup support from GRAX is very flexible and great support.
Venu Kaparaboina
Administrator
Superb tool for data backup and archive
GRAX is an amazing tool to take data backup and archive giving a possibility to take single object to all objects backup and same is applicable for archive as well. This backup or scheduling process is fully automatic and can be run using scheduling option is GRAX app. Metadata backup can also be taken using this too. If you have mulitple orgs then all the orgs can be connected using this tool and child org data can be seen in the target org through GRAX lightning components. We have used both full data and metadata backup for our org which saved us a tremendous amount of manual work. Even we have used child orgs data visibility using GRAX lightning components which has greatly helped in data visibility across all orgs. I would recommend all users who wanted a genuine backup and archive tool for their work GRAX should be their first choice.
Hari Muli
Consultant
Phenomenal Support
Working with our GRAX team has been a great experience and they were with us every step of the way wit our integration. We use GRAX to help us link information between two Salesforce instances. This removed the need to bring the data into an external data lake (manually) and push the data into the other instance (manually) and gave us an automated solution. The data visualization is also virtual, so there is no need to duplicate storage by keeping copy of everything in each instance
Bob Evans
Director of Revenue Operations
Best Backup and Archive Tool in AppExchange
We were struggling taking manual salesforce backups every week with around 80-90 files to be downloaded with each file close to 1 GB taking huge amount of time, and we had no scope of taking metadata backup other than Eclipse. With GRAX coming this process has been so smooth as everything is automated and all we have done selecting objects and scheduling the backup job. It also has a cool feature to connect multiple salesforce orgs and view their data in target org through GRAX lightning components. This tool has evolved with each patch and promising more features and stability with excellent GRAX support team who are really very much helpful in fixing those errors and guiding us to use the tool better. I would recommend this tool for all Orgs who are in need of taking backup, archive and connecting various orgs for data visibility.
Snehasish Pradhan
Salesforce Lead
Backup and Archive
We have used GRAX to improve data storage by using their backup and archive solution. This tool has allowed us to remove out dated data and store it in a less expensive environment. Once the criteria is determined this process can scale and provide comfort knowing the data is stored in a secure location. The GRAX team is also very willing to help and provide recommendation to help easily transition to utilizing and creating a solution that scales.
Chase Jensen
Product Manager
GRAX is a set it and forget it solution for back up and archiving data
We have been using GRAX to back up business critical objects using Heroku and AWS. We are also currently working through a whole org back up with the GRAX team now. We use GRAX to archive records automatically and cleaning up older records. This helps us stay under our Salesforce storage limits. Love the product and the team is more than happy to help with any questions we have had. Thanks team!
Allen Bishop
Admin
GRAX – Own your Data, secure your compliance process
GRAX offers one of the best product in the Salesforce data backup, archive, restore space. GRAX allows our organization to retain ownership over our Salesforce data. Gain insights, unlimited Audit trails for Salesforce Objects and Fields, Aggregate with non Salesforce Data, do Analytics on data from multiple Salesforce Orgs and other data sources with any tool you prefer. You can decide where you data lays, by using a combination of Heroku and AWS, GRAX archives your data into your company’s own AWS S3 bucket (or any other data lake). The GRAX team is always supportive and helping with installation, configuration and deeper Salesforce implementation if needed.
Sven Fischer
Constant innovation, incredible team
With Grax, the team is constantly innovating the product, giving customers new ways to unleash the power of Heroku. It's also important to note how quickly they can implement some of their use cases, which is critical when speed to market matters. I have found their entire team to be extraordinarily professional and knowledgeable, which is vital as they implement many of their own solutions.
Elizabeth Brodnax
Senior Strategic Account Manager
GRAX Data Hub and Chain of Custody
GRAX has helped a myriad of clients set up a BURA environment for their Salesforce Org(s) leveraging their own or cloud-based object store. GRAX was also thoughtful about compliance and security by focusing on the digital chain of custody for Salesforce data and a multi org data hub for the potential of sharing between orgs. This data is also "warm data" that can be used for customer insights and analytics, not just cold storage. This can be extremely beneficial when you are aggregating data from disparate systems and looking to deduplicate.
Dan Dwyer
Mulesoft Account Executive
GRAX – Own your Data
The GRAX solution allows our organization to retain ownership over our own data. This is a key requirement for our roadmap to perform in house data analysis while conforming to HIPAA regulations. The GRAX team has been supportive throughout the implementation process and we look forward to further collaboration.
Wolfgang Apel
Executive
Grax is a stellar multi-purpose tool for Salesforce customers
Grax is more than just your standard backup and archival tool you see on the market. It's a multi-purpose platform that empowers its customer to utilize their data in more ways than one. Large organizations that scale their business across multiple Salesforce Orgs leverage Grax to share and visualize cross-org data in real-time encouraging organizations to utilize the many Analytics platforms they integrate with to do more with the data Grax will provide access to. Great support team and an organization it's been a pleasure to partner with.
Brendan Lee
Manager
GRAX is the swiss army knife for your data!
Whether you are simply looking to backup and archive your data from Salesforce, Restore data that has been deleted or changed in the past, see trends in how data has changed over time, comingle data from other systems without it being resident in Salesforce or avoid costly, disruptive Salesforce org consolidations & migrations by creating a connected multi-Salesforce Org environment, GRAX is the best tool in the tool belt! The speed and simplicity of their implementations, seamless user experience, and open public cloud architecture are unparalleled in the market.
Cam Spruill
Account Executive, Public Sector – State and Local
Full featured product set with great sales/support
Grax is a simple and intuitive product that provides tons of value to Salesforce customers. The sales team have provided outstanding support and expertise to ensure that the customer is successful throughout the process.
Michael Roberts
Platform Account Executive
Grax Partner View – a tool to unlock value, insights and ROI from data tied up in Salesforce.
As a Grax partner since early 2019 we have been proud to work with some of the worlds leading organisations who view their data as a strategic asset. Grax supports organisations who want to regain ownership and control of their data in a flexible manner. If getting an ROI from your Salesforce and business data is important to you then Grax has a powerful set of tools to support your organisation.
Denis Ryan
Technology Sector Team
More than just a backup tool!
I had the opportunity to implement and use GRAX at my last company. I was very impressed with how easy it was to implement as well as the support and engagement from the GRAX team. Prior to GRAX our backup process was manual and laborious taking 1-2 days to fully download all of the backup files. Not only was the manual process time consuming, I was always concerned with the effort to restore from those downloaded files. GRAX gave me back valuable time, but more importantly, I got the peace of mind knowing that our data was safe (in our own cloud solution!) and that I could easily access the data to restore, use in a report or even move to a sandbox or different org. GRAX has an intuitive UI making it easy to get started without having to spend a lot of time reading documentation. Backups can even be created from an existing report! I would definitely recommend GRAX as a complete data management solution.
Sam Laird
Product Director
Purpose Built Enterprise Scale Data Backup with Full Data Control
GRAX is a uniquely developed solution for your Salesforce data backup, archiving, recovery, and audit trail needs. With GRAX, access to all of your historical data remains available in your production environment, while residing in your wholly-owned cloud-based data lake. GRAX is built to scale as needed and can work with your choice of cloud storage facilities, the most popular being AWS S3 storage. The unique power of the solution is that you have full control and access to all of your historical data for any reporting or auditing need, which most alternative solutions do not offer or have limited capabilities. The GRAX team is very efficient. Highly recommended if you need an enterprise-class backup solution.
Moe Nawaz
Platform Account Executive
Backup, Restore and Archive Salesforce Data
Excellent sales and support. Easy to implement. Customers continue to own their data as they do today.
Don Thatcher
AE
Differentiation among backup / data mgmt vendors for SF
Other than the following GRAX capabilities we found no meaningful differentiation among the SF backup vendors solutions. GRAX differentiation: (1) data custody and (2) architecture that facilitates using backup and archive data for more than just backup – for example analytics, aggregation with data from other systems, multi-org sync.
Andrew Van Winkle
AE
Great product supported by excellent service
GRAX implementation ease is my favorite part of the solution. They provide an excellent white glove service to get Salesforce data backed up, archived, and connected to any external data source needed to build out a 360 degree view of customer data. Highly recommend!
Chris Tullier
AE
Easy to use an efficent
Great application and nifty solution. The things I love the most about Grax are the fact that you, as a customer, own the data, ease of use for end user, the different use cases it solves for (e.g.not only backup, but history tracking and multi-org scenario) and friendly support team.
Amr Ibrahim
Architect
Working with Grax
I have worked with Grax now for over a year and all I can say is that not only is the solution great but the people and amazing to work with. They are responsive, easy to work with and very detailed orientated which makes for a great partnership. I would highly recommend Grax.
Tricia To
Enterprise Account Director
Comprehensive Backup, Restore, & Archive Offering
GRAX provides a complete backup, restore and archive offering (data and metadata) while giving you complete chain of command of your data! Comprehensive solution that drives value and great partner to work with.
Allisen Danna
Sr Strategic Account Manager
best partner
Easy button to backup, archive or manage Salesforce data history and beyond.
Kamel Khelil
RVP Sales Heroku EMEA
Purpose Built Solution Offering Full Data Control
Grax is a well thought out solution to manage Salesforce Data integrated within the Salesforce admin console as a seamless experience. It is built to scale as needed and can work with multiple cloud storage facilities including AWS and Azure based on your preference. The true power of the solution is that you have full control and access to all of your data for any need which most alternative solutions do not offer. The Grax implementation teams are very efficient and flexible to client needs. Strong market share continues to drive innovation. Highly recommended!!
Chris O'Connor
Account Executive HLS
Fantastic tool to unlock salesforce data – backup/restore/time machine/data lake
Grax is a great tool with an extremely knowledgable and effective team behind it. The tool is as close to plug-and-play as you can get, and their team is very effective on implementing any integrations or customizations that often arise in complex enterprise environments. Cannot recommend this highly enough.
Rod Dunsmore
Manager
GRAX is a profound solution that will help companies learn from the past, and thus optimize the path forward.
Listen nowEric Kavanagh
CEO, The Bloor Group
We can sleep safely now knowing we have comprehensive backup that is easy to use and makes us compliant with everything from GDPR to FERPA.
Bogdan Mihailov
Chief Technical Officer
… we all can go about our daily lives without thinking of it. That’s what my definition of a good archive platform does.
Global Wearable Technology Retailer
VP, Customer Success
…the best Salesforce vendor I have ever worked with, and I’ve worked for Salesforce and with Salesforce for years…
US Investment Firm
Operations Manager
How can your historical SaaS data grow revenue?
Spot and act on revenue and customer retention patterns as they emerge
Explore GRAX Products- Analyze every single change in key business indicators
- Create 360-degree customer views based on every available data source
- Orchestrate action across siloed groups and systems
- Break down information silos and unearth cross selling opportunities
