Labs
Unlocking the Full Power of Salesforce Agentforce with Your Data Salesforce’s introduction of Agentforce marks an exciting development in how businesses can leverage artificial intelligence to better manage customer relationships. These AI agents can now handle complex tasks that previously required human intervention, from qualifying potential customers to answering support questions. But what if you … Continued
Blog Posts
Introduction What to Expect This ebook provides an introductory overview on Generative Artificial Intelligence (Gen AI) and a primer on how to prepare for your organization’s first GenAI project. This is not intended to be a technical document or geared towards any specific tech stack. If all you know about AI is what you may … Continued
Blog Posts
For Salesforce admins navigating the complex world of customer data, understanding data lakes is essential. We’ve teamed up with Salesforce Ben to bring you a crucial resource: “A Salesforce Admin’s Guide to Data Lakes.” This 8-minute video describes how data lakes work, their benefits, and how they can transform your approach to managing SFDC data. … Continued
Blog Posts
A World Backup Day Imperative The potential for analytics and AI to transform business is undeniable. It’s why 83.9% of executives planned to increase their investments in data, analytics, and AI in 2023. But investment alone isn’t enough, as these 2023 findings from Harvard Business Review made clear: A Yahoo Finance article points to a … Continued
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