GRAX Wins Stevie Awards’ Customer Service Department of the Year

GRAX honored with Bronze Stevie, with judges citing impressive customer experience metrics while our company experienced significant growth. What is the key to superior customer service? For GRAX, it’s white-glove care, a commitment to responsiveness, and our remote-first culture. This explains why we won Bronze for the Stevie Awards’ Customer Service Department of the Year. … Continued


4 Simple Steps to Maximize Value from SaaS App Data

This TDWI article, written by GRAX CEO Joe Gaska, discusses how organizations can make cloud application data available for re-use in any application or system. Companies increasingly target their SaaS application data for ingestion and integration into their overall DataOps ecosystems. However, doing so in an efficient and effective way can be challenging and costly, … Continued


3 Keys to Boosting Insights and E-Commerce Results from Cloud Data

This article, by GRAX CEO Joe Gaska for Total Retail, discusses how retailers can achieve better insights and value from their cloud application data. To secure the insights needed to drive revenue and remain competitive in an increasingly online world, retailers need to have a robust data strategy — one that enables them to get … Continued


More Workplace Lessons Learned During the Pandemic

This article in SHRM includes commentary from our Head of People and Culture, Sharon Schmidt, on benefits we have implemented to help our employees during the pandemic. The pandemic has added a lot of stress to many people’s lives. Employers have an obligation to connect and communicate with employees to make sure everyone is taking … Continued


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