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What You Should Know About Salesforce Hyperforce

Managing data residency and migrations 

Source: Salesforce

What is Salesforce Hyperforce?

Salesforce Hyperforce is a complete re-architecture of the Salesforce platform, designed for the public cloud. This next-generation cloud-based infrastructure is composed of code rather than hardware. This helps ensure the platform and applications can be delivered rapidly and reliably to locations worldwide.

When Salesforce announced Hyperforce in 2020, they described it as:

A quantum leap forward in how Salesforce can accelerate global customers’ digital transformations and empower them to grow, fast and at scale.

Hyperforce allows for increased scalability, agility, and performance by being on the public cloud instead of Salesforce’s data center. Customers have more choices and control over where their data is stored. This gives them better options with data residency. 

What drove Salesforce to create Hyperforce?

Salesforce created Hyperforce in response to – and in anticipation of – the evolving demands of a rapidly digitizing and increasingly complex business landscape. Salesforce’s current architecture faced challenges due to several factors. These factors include the increase in remote work, global distribution, data growth, and new data residency rules. These challenges have had an impact on Salesforce’s customers. 

  • Data residency: Before Hyperforce, customers’ data was stored in one of several Salesforce-owned data centers. However, many countries now have regulations regarding where data originating in their country needs to be housed. In addition to the European Union’s GDPR, other examples include Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Australian Privacy Principles (APP), and Indonesia’s Personal Data Protection (PDP) laws. 
  • Performance: Centralized data centers, while effective, often introduce latency and performance challenges, particularly for users distant from the server. 
  • Capacity: In many organizations, data volumes are growing by an average of 63% per month. This expansion doesn’t show any sign of slowing down. Salesforce wanted to ensure that customers wouldn’t be restricted by capacity limitations. 
  • Remote work: According to a recent study, 71% of companies permanently allow some type of remote work, and 62% of immediate teams are distributed across multiple time zones. This combination requires cloud solutions that can seamlessly support distributed teams.

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Top 5 benefits of moving to Hyperforce

1. Scalability and Performance

Hyperforce’s decentralized architecture enables scalability with optimal performance. Customers can take advantage of the cloud’s elasticity and scalability to expand without worrying about the underlying infrastructure. 

Performance remains optimal even as user numbers and data volumes increase. This means that Salesforce applications can handle more complex, data-intensive operations. Hyperforce also makes it possible to deploy resources quickly and easily, which reduces implementation time from months to just weeks or even days

2. Global Reach and Accessibility

Hyperforce facilitates global reach and accessibility by distributing data and workloads across multiple regions. This ensures that users around the world experience low latency and high performance when interacting with Salesforce applications. It enhances the user experience and ensures consistent access to critical CRM functionalities.

Source: Image created by OpenAI’s DALL-E, January 2, 2024

3. Flexible Data Residency

Customers can choose the geographic location where their application data is stored. This is especially helpful for organizations subject to strict data storage requirements or industry-specific regulations. With Hyperforce, businesses can align their Salesforce deployment with regulatory frameworks, fostering compliance and instilling confidence in customers and stakeholders.

4. Robust Security Measures

With end-to-end encryption, advanced access controls, and a distributed security model, Hyperforce enhances the overall security posture of Salesforce deployments. 

Marketed as “built-in trust,” Hyperforce is secure by default with least-privileged control and zero-trust principles. It limits users to appropriate levels of access to customer data. This helps protect sensitive information from human error or misconfiguration. Encryption, at rest and in transit, comes standard.

5. Future-Ready Adaptability

Organizations can seamlessly pivot to meet new challenges and opportunities. Whether expanding into new markets, launching innovative products, or restructuring business processes, Hyperforce provides the foundation for agile and forward-thinking CRM solutions.

Should you migrate to Salesforce Hyperforce?

All Salesforce customers will most likely move to Hyperforce as it is considered the next-generation architecture by Salesforce.

The good news is that Hyperforce is designed to be fully compatible with all Salesforce applications and tools. All Salesforce applications, customizations, and integrations, regardless of Cloud, can be run on Hyperforce due to its backward compatibility. 

If you’re an existing Salesforce customer, you can migrate to Hyperforce without needing to overhaul your current systems. You get all the benefits of Hyperforce without the worries often associated with migrations. Talk about peace of mind! 

For more details about Hyperforce benefits and migration considerations, check out this Salesforce Hyperforce FAQ, consult with Salesforce representatives, and engage with the Salesforce community. 

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