Mölnlycke Accelerates Salesforce to Snowflake Integration with GRAX
GRAX enables near real-time Veeva and Salesforce to Snowflake integration, saving 25+ hours weekly and boosting visibility across Azure-hosted systems.
Mölnlycke
Mölnlycke
Customer Story
Company profile
Mölnlycke is a global manufacturing leader providing medical solutions for wound management and surgical procedures, serving healthcare professionals in over 100 countries.
Industry
Manufacturing
Specialties
Manufacturing, Efficiency, Innovation
Company size
1,001-5,000 employees
Tech stack
Salesforce
Snowflake
Azure
Business case
Technical needs
- Near real-time replication of Salesforce and Veeva data into Snowflake and SQL Server
- Automatic detection and handling of evolving Salesforce and Veeva schema changes
- Self-hosted, Azure-native deployment to maintain data control and security
- Scalable integration layer supporting analytics, reporting, and governance workloads
Key outcomes
- Protected critical Salesforce and Veeva data with high-frequency, near real-time replication
- Reduced data lag by 80% across all downstream systems via Snowflake Salesforce connector
- Freed up 25+ hours per week previously spent on manual data handling and troubleshooting
- Enabled real-time analytics to support faster commercial decision-making
- Maintained on-prem-style data security with Azure-hosted, self-controlled storage
The challenge: before GRAX
Mölnlycke is a global medical device manufacturer with presence in over 100 countries. As such, it relies heavily on readily accessible, up-to-date customer and operational information from across the Salesforce and Veeva platforms. Legacy replication tools simply did not have the capacity to keep up with the speed and scale of changes to Salesforce while also being unable to accommodate schema evolutions. This resulted in analytics teams working with outdated information, while engineers spent hours trying to fix failed syncs.
Each hour of data lag resulted in reduced customer visibility, reduced speed of business decision making, and an increase in the need for human intervention to keep pipelines running. They required a reliable way to connect Snowflake to Salesforce, something that was up and running constantly, with self-healing capabilities around schema changes and native integration with their Azure infrastructure.
The solution
Explore the products Mölnlycke is using to replicate and activate their Salesforce data:
The results: after GRAX
GRAX provided a self-hosted Snowflake Salesforce integration layer with replication capabilities, deployed in Mölnlycke’s Azure environment that automatically replicated Salesforce and Veeva data into Snowflake and SQL Server in real-time with minimal latency. This solved the problem of pipeline failures due to constantly occurring schema changes, which previously required a significant maintenance effort from the engineering team.
The impact was significant. The data lag from one system to the next went down by 80%, meaning that commerce and analytics personnel had near real-time information on customer activities. Engineers have managed to save over 25 hours per week previously lost on manual data tasks and bug fixing. Additionally, all of Mölnlycke’s data was stored in their own Azure infrastructure, offering a degree of control and security they needed due to compliance reasons.
More GRAX success stories
The GRAX Advantage
GRAX allows customers to take complete ownership and control of their Salesforce data by capturing and storing it in environments that they own and operate. This creates the most effective way to meet the most stringent regulatory requirements by capturing and preserving 100% of their data’s Digital Chain of Custody.
GRAX delivers a significantly higher ROI than any alternatives
*add ons are available at an additional cost
Our customers have reported
Operational overhead savings
Reduced customer churn
$50k annual savings
Months saved in manual effort
70% pipeline acceleration
