Labs
Quickstart Guide: From Salesforce Data Backup to Advanced Insights From Your Data Lakehouse Uncovering insights from your data shouldn’t be painful. Check out this video, where we walk you through how incredibly simple it is to get started with GRAX on Heroku—no software to install, no command line scripts to run—just clicks, not code. If … Continued
Blog Posts
How customer support reports can improve your team’s performance and customer loyalty Customer service is something everyone can relate to personally. It’s safe to say we’ve all had poor experiences that left us frustrated and wanting to ditch the vendor. Hopefully, we’ve all had positive experiences, where representatives responded instantly, understood our issues, and resolved … Continued
Blog Posts
Best practices for boosting revenue and reducing churn The old adage, “If you build it they will come,” couldn’t be more wrong. Having a good product isn’t enough to attract or retain customers. You also need to deliver a great customer experience. Consider this: 49% of consumers abandoned a brand they were loyal to in … Continued
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