GRAX Blog: AI

AI

Labs

How to Automate Lead Enrichment Using Salesforce Agentforce and GRAX Data Lake

Why Lead Enrichment in Salesforce is a Challenge (and How AI Helps) Have you ever wanted to find out more information about your leads—like phone numbers, email addresses, company size, or any contact data? Who hasn’t!  Recent advancements in AI capabilities have created new opportunities for Salesforce data enrichment for enhancing CRM systems with autonomous … Continued

Labs

How to Enhance Salesforce Agentforce with Heroku & GRAX

Unlocking the Full Power of Salesforce Agentforce with Your Data Salesforce’s introduction of Agentforce marks an exciting development in how businesses can leverage artificial intelligence to better manage customer relationships. These AI agents can now handle complex tasks that previously required human intervention, from qualifying potential customers to answering support questions. But what if you … Continued

Blog Posts

Leveraging Generative AI

Introduction What to Expect This ebook provides an introductory overview  on Generative Artificial Intelligence (Gen AI) and a primer on how to prepare for your organization’s first GenAI project. This is not intended to be a technical document or geared towards any specific tech stack. If all you know about AI is what you may … Continued

Blog Posts

Discover the Power of Data Lakes: Essential Viewing for Salesforce Admins

For Salesforce admins navigating the complex world of customer data, understanding data lakes is essential. We’ve teamed up with Salesforce Ben to bring you a crucial resource: “A Salesforce Admin’s Guide to Data Lakes.” This 8-minute video describes how data lakes work, their benefits, and how they can transform your approach to managing SFDC data. … Continued

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