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Introduction What to Expect This ebook provides an introductory overview on Generative Artificial Intelligence (Gen AI) and a primer on how to prepare for your organization’s first GenAI project. This is not intended to be a technical document or geared towards any specific tech stack. If all you know about AI is what you may … Continued
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What is PCI DSS Compliance in Salesforce? PCI DSS is the Payment Card Industry Data Security Standard; it is a compliance framework that is applied to companies that operate with the payment card information of the end users. Compliance with PCI DSS is also applied to organizations that work with Salesforce, aiming to protect sensitive … Continued
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It would be difficult to find a high-level manager or a business owner who does not understand the value of data in a business environment. Not only can data help with making important business decisions, but it can also be used to analyze internal processes, study competition, and even gain a better understanding of what … Continued
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Why advanced preparation is critical Salesforce has the power to transform your business, catapult sales, and drive strong customer relationships. When the Customer Relationship Management (CRM) platform is properly implemented, organizations can create a 360 view of their customers, enhance their marketing ROI, increase deal closure rates and velocity, improve customer retention, and achieve greater … Continued
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