Jazz Pharmaceuticals
Healthcare and Life Sciences
Customer Story
Company profile
Jazz Pharmaceuticals is a global biopharmaceutical company focused on improving patients’ lives by identifying, developing, and commercializing meaningful medicines. With operations spanning 13 offices across 8 countries, Jazz relies on enterprise-grade data infrastructure to support its commercial, clinical, and regulatory workflows.
Industry
Healthcare and Life Sciences
Specialties
Pharmaceuticals, R&D, Innovation
Company size
1,001–5,000 employees
Tech stack
Salesforce
AWS
SQL Server
Business case
Jazz Pharmaceuticals needed a secure, high-frequency way to replicate Salesforce data and metadata into their AWS environment to power centralized analytics across a distributed global organization, without exposing sensitive commercial data to third-party vendors.
Technical needs
- Continuous, high-frequency replication of Salesforce data and metadata into AWS
- Automated schema sync to eliminate manual updates as Salesforce evolves
- Self-hosted, customer-owned deployment within Jazz’s AWS cloud infrastructure
- Integration with enterprise analytics tools including AWS Athena and Redshift
- Compliance-aligned data ownership with zero third-party data exposure
Key outcomes
- Enabled enterprise-wide Salesforce analytics across 13 offices in 8 countries
- Maintained 100% data ownership and control within Jazz’s own AWS environment
- Eliminated manual schema maintenance through automated structural change detection
- Reduced compliance risk by keeping all data within Jazz’s own security perimeter
- Minimized API overhead through continuous incremental extraction
The challenge: before GRAX
Jazz Pharmaceuticals operates a complex, globally distributed commercial and research infrastructure. Salesforce served as a critical platform for sales enablement and marketing, but business-critical data also lived across a wide range of systems spanning regions, regulatory environments, and operational workflows.
As Jazz consolidated its data strategy around AWS, the team needed a way to continuously replicate Salesforce data, including its full metadata and structural context, into their cloud environment to power centralized analytics and reporting. Any solution had to preserve complete data ownership, meet the compliance standards of a regulated pharmaceutical company, and integrate cleanly with the broader enterprise data ecosystem. Handing their data to a third-party vendor was simply not an option.
The solution
Explore the products Jazz Pharmaceuticals uses to power global analytics.
The results: after GRAX
GRAX deployed entirely within Jazz’s own AWS infrastructure, continuously replicating Salesforce data, metadata, files, and attachments using a zero-copy architecture. All data stayed inside Jazz’s cloud environment, under their security umbrella, their governance policies, and their enterprise encryption standards. That preserved the digital chain of custody that a regulated pharmaceutical organization requires.
GRAX’s automated schema detection eliminated manual maintenance as Salesforce objects and fields evolved over time, so Jazz’s downstream analytics always reflected accurate, current data structure. Through the GRAX Data Lakehouse, replicated data became query-ready and available same-day, enabling fast reporting across AWS Athena, Redshift, and other enterprise tools without custom ETL pipelines standing in the way.
The result was a unified, scalable analytics foundation that connected Salesforce data with other systems of record across Jazz’s global footprint, giving their commercial and operations teams the insights they needed on their own terms.
More GRAX success stories
The GRAX Advantage
GRAX allows customers to take complete ownership and control of their Salesforce data by capturing and storing it in environments that they own and operate. This creates the most effective way to meet the most stringent regulatory requirements by capturing and preserving 100% of their data’s Digital Chain of Custody.
GRAX delivers a significantly higher ROI than any alternatives
*add ons are available at an additional cost
Our customers have reported
Operational overhead savings
Reduced customer churn
$50k annual savings
Months saved in manual effort
70% pipeline acceleration
