GRAX Blog: Blog Posts

Why Architecture Matters For Salesforce Business Continuity  Salesforce business continuity planning focuses on keeping business operations running when the Salesforce platform or its data becomes unavailable. This includes situations such as data corruption, integration failures, accidental deletion, or platform outages. Disaster recovery is one component of Salesforce business continuity, but it is not the whole … Continued

Most organizations are under the impression that they own their Salesforce data.  From their point of view, their teams are logging in every day for things like generating reports or updating dashboards. Looking at things through a practical standpoint, everything feels controlled. But ownership and access are not the same thing, and knowing the difference … Continued

A Salesforce data incident typically refers to any event that corrupts, deletes, overwrites, or misaligns Salesforce records, metadata, or object relationships. These incidents can be triggered by deployments, user errors, integrations, or schema changes. Understanding how they happen is the first step toward preventing them. Many Salesforce data incidents begin with what looks like a … Continued

Salesforce has become an essential customer relationship management (CRM) platform for businesses, aiding them in establishing strong connections with their customers. However, due to the large amount of data stored in Salesforce, it is crucial to ensure its security and integrity. With options ranging from Salesforce’s native solutions to specialized platforms like Own and GRAX … Continued